Support

How can we help?

This is the support URL for Dex. Email support@weavegreenai.com or use the form. The form opens your mail app with the details filled in. Nothing is posted to this website.

Common questions

Where do I download Dex?

The App Store listing is not live. See the download page. There is no other official install path.

Do I need an account?

No. Dex does not create a Weave login. Captures stay on the device, or in your iCloud Drive Dex folder if you choose iCloud.

How do I delete my data?

Delete a capture in the app. Delete Chat History removes chats and leaves notes. Uninstalling Dex removes app-private data on that device. We cannot wipe your inbox remotely because we do not host it.

What about purchases?

Paid features use Apple In-App Purchase. Restore through Apple or the restore control in Dex. Refunds go through Apple. Write to us if you need the right Apple link.

Does Dex send my notes to Weave?

No. Optional AI is on-device or an endpoint you configure. See the Privacy Policy.